aec66 Privacy Policy

Information Collected

aec66 collects personal information from users solely for the purpose of providing a secure, responsible service that meets licensing requirements. The types of information collected include:

• Identity information: full name, date of birth, identification card number (MyKad) or passport
• Contact information: email address, mobile phone number, mailing address
• Financial information: bank account details, e-wallet numbers (Touch 'n Go eWallet, Boost, ShopeePay), deposit and withdrawal records
• Account information: username, password (stored in encrypted form), game history, transaction records
• Technical information: IP address, device type, web browser, operating system and website usage data
• Communication information: correspondence with our customer support team via live chat or email

This information is collected directly from you during the account registration process, identity verification, deposit and withdrawal processing, and when you contact aec66 customer support.

Purpose of Data Use

Personal information collected by aec66 is used for legitimate and limited purposes, including:

• Creating and managing registered user accounts
• Processing deposits, withdrawals and other financial transactions related to aec66 services
• Verifying user identity in line with international licensing compliance requirements
• Providing customer service via live chat and support email
• Sending transaction notifications, security updates and important service information
• Analysing platform usage patterns to improve performance and user experience
• Detecting and preventing fraud, money laundering and other unlawful activities
• Complying with legal obligations and requirements of relevant regulatory bodies
• Sending promotional communications about offers and service updates — only with your consent

aec66 will not use your personal information for any other purpose not stated here without giving prior notice and obtaining your consent where required.

Disclosure to Third Parties

aec66 takes user privacy seriously. We do not sell or disclose your personal information to third parties for their own commercial purposes. However, in certain limited circumstances, information may be shared with:

• Payment processors: E-wallet and banking service providers (FPX, DuitNow, Boost, ShopeePay, Touch 'n Go eWallet, USDT, BTC, ETH) to process your financial transactions securely
• Game technology providers: Licensed game studios that supply game content through the aec66 platform, to the extent necessary to operate the games
• Regulatory and licensing bodies: International licensing authorities and law enforcement bodies when required by regulation or court order
• Identity verification services: KYC (Know Your Customer) service providers used to verify user identity for compliance purposes

All third parties that receive aec66 user data are bound by confidentiality agreements and strict data protection obligations. They are only permitted to process your data for the stated purposes and may not use it for any other purpose.

Information Security

The security of your personal information is a responsibility that aec66 takes very seriously. We implement multiple layers of technical and organisational protection to maintain the integrity of your data:

• Data encryption during transmission using TLS/SSL 256-bit protocols for all communications between your device and aec66 servers
• Password storage in hashed form that cannot be decrypted, using modern cryptographic algorithms
• Strict internal access controls — only authorised staff may access user data for legitimate purposes
• Regular security audits and system vulnerability assessments carried out by independent security experts
• Threat monitoring and intrusion detection systems operating around the clock
• Frequent data backup procedures to ensure service continuity

While aec66 takes reasonable steps to protect your data, no security system can guarantee absolute protection. You are also responsible for keeping your account password confidential and not sharing it with anyone.

Use of Cookies

aec66 uses cookies and similar tracking technologies to improve user experience and collect website usage statistics. Cookies used by aec66 include:

• Essential cookies: Required for basic website functions such as login session verification and account security
• Performance cookies: Collect information about how users interact with the website to help us improve functionality and content
• Preference cookies: Store user settings such as language and display preferences

You can control or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and experience of using the aec66 website. Essential cookies cannot be disabled as they are required for security and login functionality.

User Rights

As a registered aec66 user, you have the following rights regarding your personal information:

• Right of access: You have the right to know what personal information we hold about you and to request a copy of it
• Right of correction: You may request correction of any personal information that is inaccurate or incomplete in our records
• Right of deletion: In certain circumstances, you may request deletion of your personal information, subject to data retention obligations for legal compliance purposes
• Right to restrict processing: You may ask us to restrict the way we process your information in certain situations
• Right to object: You may object to the processing of your personal information for direct marketing purposes at any time
• Right to withdraw consent: You may withdraw consent previously given for certain data processing, although this does not affect the lawfulness of processing carried out before the withdrawal

To exercise any of the above rights, please contact the aec66 customer support team via live chat or email. We will process your request according to the established procedures and inform you of the outcome.

Data Retention

aec66 retains users' personal information for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and licensing requirements.

Generally, account records and financial transactions are kept for the minimum period required by international licensing regulators for audit, fraud detection and legal compliance purposes. After the retention period ends, data will be securely deleted or anonymised.

If you close your aec66 account, we may still need to retain certain information for a specified period in line with applicable licensing and legal requirements, even after the account is closed.

Children's Privacy and Age Restriction

aec66 does not knowingly collect or process personal information from individuals under the age of 21. Our account registration process is designed to verify that every user meets this minimum age requirement.

If we find that personal information has been collected from an individual under the age of 21 without proper verification, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child has registered an aec66 account are asked to contact us immediately via our support email.

Changes to the Privacy Policy

aec66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new licensing requirements or changes in applicable laws.

When material changes are made to this Privacy Policy, aec66 will notify users via a notice on the website or by email to the address registered in the account. The "Updated" date at the top of this document will always reflect the date of the most recent revision.

Your continued use of the aec66 platform after policy changes take effect constitutes your acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and stop using aec66 services.

Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how aec66 handles your personal information, our support team is ready to assist you.

The aec66 team will endeavour to respond to all privacy-related enquiries within a reasonable time. For formal requests relating to user rights under this policy, please clearly state the type of request and include relevant account information to allow us to process your request more efficiently.